The impact of customer thank you cards on your small business!

 If you are an owner of a small business selling products online, do you remember the first day an order came in? You probably can’t forget the memory of being so happy when you saw the order and sharing the news with your loved ones. How about the day that you received your first 5star product review?

You must have been so happy and on the other hand, you must have been so sad the day you received your first 1star review. From time to time, small business owners go through a cycle of feeling good and bad about little things. This has been my experience and I felt like a child on a rollercoaster every time.

Why is a customer thank you card important for those of us who run a small business?

An employee who meets customers on your behalf

If you were running an offline business where you oversaw a physical store in the city, you would greet your customers who come in your store every day with a friendly smile and do your best to provide them with the best service. That is because customer satisfaction is the most important aspect of improving your business’ sales.

However, when you sell your products online, you will not be meeting your customers in person. Even if you would like to appeal to them how kind you are, there is no way to convey your kind smile and service since you will never meet them face-to-face.

If you are a sensible person, you would understand.

This is the part where I explain how important a role a customer thank you card plays in a small business.

The employee that meets your customers on your behalf is your customer thank you card. This customer thank you card is a way to send greetings to customers on your behalf, your warm feelings and how sincere you are about this business and your passion for the business.

A thank you card meets your customers before the products you sell.

Therefore, we must put a lot of thought into customer thank you cards and thank you stickers.

It is a small and trivial part but you must take care of such details to make a good impression on your customers.

We are sometimes moved by the small things in life.

These are like fragments of happy moments in your memory, such as when you look at a pretty flower blooming on the street, when you are driving past a great scenery in your car or drinking coffee at a café by the river, these fragments may seem small at times but they can come together to create a masterpiece that move you greatly.

Put effort into your thank you cards starting today.

Convey your feelings to your customers

It will greatly help you grow your small business.